Fileverse Ltd. (which operates the website Fileverse.io and certain services under the name “Fileverse Portal”, “Fileverse DDocs” and “Fileverse Solo” is referred to as “Fileverse” in this Privacy Policy), provides a privacy-preserving and customizable collaboration platform. This Privacy Policy is designed to help you understand how we collect, use, and share your information, and to help you understand and exercise your privacy choices.
Other information: We use the information we collect from you through our website and other off-platform channels primarily to provide our Services, for security and fraud prevention, and for administrative purposes, and to market our products and Services, as described below.
Administering Our Services
We use information collected off-platform for administrative purposes, such as: Administering your account; Providing access to certain areas, functionalities, and features of our website; Answering requests for customer or technical support; Communicating with you about your account, activities on our Services, and policy changes; Processing your financial information and other payment methods for products or Services purchased: Processing applications if you apply for a job we post on our Services Allowing you to register for events.
Operational Purposes
We use your information to operate our business, such as: Preventing and detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity; Improving, upgrading or enhancing our Services; Developing new products and Services; Ensuring internal quality control and safety; Authenticating and verifying individual identities, including requests to exercise your rights under this policy; Debugging to identify and repair errors with our Services; Enforcing our agreements and policies; and Complying with our legal obligations.
Marketing and Advertising our Products and Services
We may use information to market and advertise our products to you directly if you have provided us with your email address. This includes marketing via email campaigns and notifications within the Platform. You can opt out of direct email marketing messages from us by clicking the “unsubscribe” button included in the footer of the emails we send you.
Disclosures to Provide our Services
The content you upload to Fileverse is stored in end-to-end encrypted form on IPFS. We do not share user content with any other third party.
Disclosures to Protect Us or Others
We may access, preserve, and disclose your information if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity. Please note, however, that we do not have the ability to decrypt any content uploaded to our platform.
Security of Your Information
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We have taken appropriate safeguards to require that your personal information will remain protected and require our third-party service providers and partners to have appropriate safeguards as well. By using our Services or providing information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we are required to notify you of a security incident, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you.
International Data Transfers
All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United Kingdom or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.
Retention of Personal Information
We store the personal information we collect as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
Children's Information
The Services are not directed to children under 18, and we do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us as described in “Contact Us” below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account if applicable.
Changes to our Privacy Policy
The Services are not directed to children under 18 , and we do not knowingly collect personal information from children.
We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.
CONTACT US
If you have any questions about our privacy practices or this Privacy Policy, or to make requests about your information as detailed in this Privacy Policy, please contact us at: relevant behavior or content to hello@fileverse.io